Business Grow

Day 6 : What problem is my business solving

By Sawan Kumar
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Quick Answer

Learn what problem your business solves before chasing revenue — the one filter that separates the 10% who profit from the 90% who struggle to break even.

Key Takeaways

  • 1Around 90% of new businesses struggle to break even because the founder targeted money instead of identifying what problem the business solves.
  • 2Solving the problem of even 1,000 people in your city or society is enough to build a profitable, word-of-mouth-driven business with minimal marketing spend.
  • 3Trading commodities only becomes a real business when the act of selling solves an access, convenience, or experience problem — like opening a phone shop in a village 30 kilometres from the nearest city.
  • 4Two founders selling the same product get different results because the successful one sells a solution wrapped around the commodity, while the other just sells the commodity.
  • 5Apple, Mi, and OnePlus pull overnight queues because they solve a status and ego problem, not just a hardware need — proving that the problem you solve can be emotional, not functional.
  • 6Before quitting your 9-to-5 or 10-to-6 job, run your idea through four questions: who, what problem, why sharper, and would 1,000 people pay — if you cannot answer cleanly, refine the idea first.
  • 7Money is the last thing to worry about when starting up; it flows automatically once you become known as a reliable solution-giver in your niche.

If you cannot answer what problem your business solves in one sentence, you are not running a business — you are trading commodities and hoping to survive. After training 79,000+ students across 74+ courses, I can tell you the single biggest reason 90% of new businesses struggle to break even: the founder jumped in to make money instead of solving something specific.

Direct Answer: What Does It Mean to Solve a Business Problem?

A business solves a problem when it fills a real, painful gap that a defined group of people already has — and is willing to pay to remove. Uber solved unreliable taxi access, OYO solved unbranded budget stays, Airbnb solved expensive short-term lodging, and Apple solves the ego-and-status gap that makes people queue overnight outside a store. If your idea cannot be slotted into that same sentence, it is not yet a business.

Why Chasing Money First Is the Fastest Way to Fail

Most first-time founders I coach say the same thing: "I am least bothered about solving problems, I am interested in making money." That instinct is exactly why they end up stuck. Money is the last thing you should be worried about when you start up — it is the byproduct, never the target.

When your focus is money, you default to buying something cheap and selling it for more. That is trading a commodity. The margins are razor-thin, competition is brutal, and your odds of survival are low. 90% of businesses struggle to break even for this exact reason.

The Gap Test: How to Find a Real Problem Worth Solving

Every category-defining company started by spotting a gap and dropping a unique solution into it. Look at the pattern:

  • Uber and Ola — getting a reliable cab on demand was broken.
  • Netflix — waiting for a DVD or a TV slot was broken.
  • Amazon and Kindle — buying books locally was limited; Jeff Bezos solved selection and convenience.
  • Tesla and SpaceX — Elon Musk attacked combustion engines and the cost of space access.
  • OYO Rooms and Airbnb — unbranded, unpredictable lodging was the friction.

None of these founders led with "I want to be rich." They led with "this specific thing is broken, and I can fix it." The money followed automatically.

You Don't Need to Be Elon Musk — Start With a Problem of 1,000 People

This is the part most aspiring entrepreneurs miss. You do not have to be the Wright brothers building an aeroplane, Henry Ford building a car, Steve Jobs building the iPhone, or Bill Gates building an operating system. You just need to solve one small, sharp problem you have personally seen.

If your idea solves the problem of even 1,000 people in your city or society, your job is done. Those 1,000 customers become your brand ambassadors. You may not even need a marketing budget — word-of-mouth from people whose problem you genuinely removed is the cheapest, fastest growth engine that exists.

Even Selling a Commodity Counts — If It's a Solution in Disguise

Here is a nuance I want you to lock in. Selling a commodity is fine — but only if the act of selling it is itself solving a problem. Two examples from my coaching sessions:

  • The village mobile shop: A small village has no mobile retailer, so residents travel 10, 20, or 30 kilometres to the nearest city. You open a phone store in that village. Yes, you are technically trading a commodity — but you are solving a real distance-and-access problem. That is a business.
  • The online training institute: During the pandemic, people couldn't physically attend classes. Launching an online learning platform is "the same" as a hundred others on paper — but the convenience and accessibility you deliver is the solution. That is a business.

The product is identical to a competitor's. The framing — what problem your business solves — is what separates the operator who scales from the one who shuts shop in 18 months.

Why Two People Selling the Same Product Get Different Results

I get asked this constantly: "I sell the exact same thing as him — why is he successful and I'm not?" Watch how the successful one talks to his customer. He is not selling a product; he is selling a solution wrapped around the product. He listens for the problem first, then positions the same commodity as the fix.

That is also why doctors have queues outside their clinics and why people stand overnight outside an Apple store for a new iPhone. Apple is not just selling a phone — it is solving the status and identity problem of people who want to be seen as premium. Mi, OnePlus, and other lifestyle brands do the same. The phone is the commodity; the standard it raises in the buyer's social circle is the solution.

The One-Sentence Test Before You Quit Your 9-to-5

As someone with a Chartered Accountant background running an education business out of Dubai, I run every new idea through one filter before I commit capital or time:

  • Who is the specific person whose problem I am solving?
  • What exactly is that problem in their own words?
  • Why is my solution sharper than what they use today?
  • Would even 1,000 of them pay me to remove this pain?

If you can't answer those four questions cleanly, do not leave your 10-to-6 job yet. Refine the idea until the answers are sharp. The clearer the problem, the easier every downstream decision becomes — pricing, marketing, hiring, scaling.

The Bottom Line

You will never run out of money if you become a reliable solution-giver — the kind of person customers call because they know you'll fix their problem. Today's specific next step: write down, in one sentence, exactly what problem your business solves and which 1,000 people have that problem. If you can't, you have your real homework before launch.

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